Volkswagen Commercial Vehicles has launched a new online portal.
It allows van owners to book their next service with live pricing and availability.
The online service booking tool is fully integrated with the customer’s vehicle history, which means active service plans and required maintenance are automatically displayed.
Owners can search using their vehicle registration number and choose their nearest Van Centre before selecting which servicing and MOT jobs they’d like to book.
A live calendar allows customers to select their preferred date, time, and whether they’d like to opt for vehicle drop-off, vehicle collection, and if a loan vehicle is needed.
Kirsi Stewart, digital manager at Volkswagen Commercial Vehicles, said: “We know from our previous online service booking tool that increasingly van owners want to interact with us digitally and at a time that is convenient to them. This new tool enhances offers many more elements, putting customers first, and is a great addition to the overall aftersales experience.
“The tool provides transparent pricing options and real-time availability, taking the strain out of servicing and maintenance. Making life easier at every step is at the heart of our Working With You customer promise, which also includes mobile servicing and extended opening hours.”